BUMA – BUsiness MAnagement of European SMEs


Giovanni Cervioni
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Part One

TNAM Initiative / project description


BUMA – BUsiness MAnagement of European SMEs



The project transfers the comprehensive methodology – the innovation of the LdV project SMELearning – into a proactive networking of European SMEs, in which they will be able to utilize the business potential of the newest web 2.0 and networking technology offered by the digital age. Small and Medium Enterprises are acknowledged all over the world as the drivers of economic growth. The “Small Business Act” for Europe reflects the Commission’s political objective to recognize the role of SMEs in the European economy. During the last years the new networking technology (based on Open Source web 2.0 applications) offers effective tools for SMEs, to gear up their professional and business activities from the productive teamwork up to effective online marketing. However the delivery of this knowledge should be more effective by using the networking tools the content is talking about, by establishing an environment for “learning by doing”. SME consortium will establish online training for European Small and Medium Enterprises based on the transferred methodology from SMELearning LdV project, with strong focus on the special characteristics and needs of the SMEs.



Keywords / TAGS
ICT, Lifelong learning, Enterprise, SME, Continuous training

Coordinator contact details


Coordinator Country

Ireland, Germany, Italy, Belgium, France

Coordinator Region (NUTS code)



Managers, employees, owners of European SMEs, teachers and trainers of VET, e-learning providers, policy makers.


  • Continuous training
  • Enterprise and SMEs
  • ICT
  • Labour market
  • Open and distance learning
  • Others

Target Groups

  • Groups
  • Careers officers
  • Head teachers/principals/managers
  • Other


  • Best practice


  • Accommodation and Food Service Activities, HORECA
  • Activities of Extraterritorial Org.s and Bodies
  • Administrative and Support Service Activities
  • Agriculture, Forestry and Fishing
  • Arts, Entertainment and Recreation
  • Construction
  • Others

Educational sector

  • Higher education


additional info if needed


Your Project language (ISO 639-2)
Languages you will look for

Part Two

TNAM results

1. LLP project or related resource

    Multimedia training tools used in teaching the work organisation methods in relation to the workers
    The project combined traditional training materials like trainers’ and trainee’s books with a physical model showing the working process and PP presentations together with simulations and e-learning. The improvement of quality and innovativeness is seen in joining those tools that were used separately so far. There are around 23 million small and medium-sized enterprises (SMEs) in the European Union – that is 99% of all enterprises. SMEs provide over 100 million jobs in Europe, and in some sectors account for more than three-quarters of all jobs. SMEs regard four factors as constituting equally important barriers to innovation: problems in access to finance, scarcity of skilled labour, a lack of market demand and the high cost of human resources. A worker participating in a training distracts current activity of an enterprise, sometimes it means its temporary suspension. This is an undoubted problem, that should be counteracted.
    The main aim of the project known as E.MSP was 40% reduction of teaching time and improvement of teaching the work organisation methods, using multimedia training tools.
    We offer simple and effective tools for learning generally complicated organisation methods. These tools support the work of trainers – educators and people who apply knowledge of the work optimizing (production staff and team leaders).
    The improvement of quality and innovativeness are perceived in joining the tools that were previously separate into one package. The project joined traditional training materials like trainer’s and trainee’s handbooks with a physical model which reflects working process, the PP presentations, e-learning and simulations. The junctive element is the physical model- the basis for preparing the remaining materials. The chosen model was used while discussing all training materials.
    The consortium consisted of 6 partners : (P0)REFA Wielkopolska Poznan/ Poland, (P1) Transfer Association /Poland, (P2)REFA Bundesverband e.V. Darmstadt/Germany, (P3)IPA Frauenhoferinstitut Zilina/Slovakia and (P4)Racionalizace Agentur / Czech and (P5) Hellenic Regional Development Center Partas/Greece.
    The impact of this project is: the managerial staff and MSP workers are more interested in training participation, increase in popularity of trainings in work organisation dedicated to MSP, increase in productivity in companies, increase in company competitiveness

2. LLP project or related resource

    Information Security Modular Training for SME
    The general aim of our project was to provide owners of SMEs/MEs and their staff, with understandable and efficient information and a modular training on Information Security (IS) in order to meet their obligations under the terms of the legislation and to ensure their compliance. The cross-border development of IS activities is important, as several rights and approaches in the EU vary considerably in terms of privacy, data-security, consumer rights and liabilities. Therefore we did provide (1) a multi-national information and training portal, aiming to facilitate an enriched and speeded-up learning process by sharing, structuring and modelling a huge critical mass of informal expertise and tacit knowledge, e.g. to develop the understanding of legislation concerning data protection throughout the EU with focus on the 6 partner countries and our defined target groups. (2) We did offer a tailored blended learning program in the field of IS for SMEs/MEs and their employees, address the demand-supply mismatch identified, clarify their specific needs and to encourage them to adopt better and more advanced security services. The concrete outcome had been a modular training of about 40 training units: we planed 16 classroom units & 24 e-learning/self-study units in order to provide the target group with a flexible but efficient way of learning, which wasn´t too time consuming.

    The consortium combined fields of expertise in VET, business consulting, labour market policies, curricula development, training and education, new media (experts in blended learning & open source portals) & information security. 17 partners had been involved in the project execution, whereas 7 institutions from 6 countries acted as the core partnership, which had been actively supported by 10 associated partners.

    The main impact envisaged had been to raise awareness for information/data security matters especially for small and micro enterprises at national as well as on European level in order to provide this target group with solutions tailored to their needs, aiming to make their work environments more secure.

    The aim we wanted to achieve regarding the LLL program was to encourage the cooperation between VET (mainly via the training institutions involved) and the world of work (see LEO-TraInno-7). The chosen consortium will grant for a sustainable exploitation of the products by using their contacts and networks at national and European level.

3. LLP project or related resource

    The M-ASTRA project is going to strengthen very small and medium firm and to increase their competitiveness on the market through upgrading managerial competence. M-ASTRA project is focused on adaptation, adjustment and implementation of competence assessment tool (ICT tool) developed in the ASTRA project. Direct link between managerial competence assessment and a training plan tailored up to the needs of the tested individual are the main innovative asset of the ASTRA project. Target group of M-ASTRA project are SME managers except for start-ups and managers (owners) of small firms employing up to 10 persons. Elaboration of competence assessment tool will enable to recognize and measure SME managers’ competences. The results of training needs assessment will allow to design (define) and implement training plan. The application of innovative M-ASTRA tool will allow SME managers to have better view on their competences in relation to the strategic options of their company and where they lack competence. Training plans will help managers to make right choices on training vital for their successful performance on the market. The application of M-ASTRA tool will lead less effective SMEs in the partners’ countries to progress and compliance with EU standards. The project implementation will contribute to increase awareness about importance of life-long learning within small and medium enterprises.
    M-ASTRA tool will be used by all project partners as a part of their upgraded training offer addressed towards SME managers.

4. LLP project or related resource

    SME MASTER Plus – Skilled-Mobile-European MASTER Plus
    SME MASTER Plus targets on the enhancement of transparency in the context of Master Craftsperson qualification in skilled crafts and small and medium-sized enterprises. The project provides an "ECVET-toolkit" for the Master Craftsperson qualification. The European Credit System for Vocational Education and Training (ECVET) is a European instrument promoting transnational mobility in vocational education and training. It has been developed by Member States in cooperation with the European Commission.

    In 2008 the European Commission issued a call for proposal to finance projects under the lifelong learning action programme whose aim was to test the implementation of the ECVET process. As a result, SME MASTER Plus and nine other pilot projects have been selected.

    SME MASTER Plus targets on the implementation of ECVET in the formal training programmes of Master Craftsperson. As entrepreneurs and trainers of tomorrow Master Craftsperson trainees are important multipliers for transnational mobility in VET in their respective countries.

    SME MASTER Plus builds on the outcomes of a previous project (SME MASTER), which was focused on the qualification of the Master Craftsperson in bakery. The result of this project was a matrix conisting of units of learning outcomes for this qualification.

    SME MASTER Plus has been undertaken in two stages:

    The first stage focussed on the implementation of ECVET principles such as the formulation of learning outcomes, design of units, templates for the memorandum of understanding and the learning agreement for the Master Craftsperson education in bakery, floristry, hairdressing and joinery / cabinetmaking. Furtheron requirements for assessment, validation and recognition of units in the context of transnational mobility have been reflected.

    During the second stage the different tools have been tested through concrete mobility projects. On this basis the different products were evaluated and modified.

Part Three

CB4LLP Action Plan

Useful ideas

The sme companies are spread all over Europe, the exchange and training in this area should be considered of primary importance in all territories.


managers, employees, owners of European SMEs, teachers and trainers of VET, e-learning providers, policy makers.


managers, employees, owners of European SMEs, teachers and trainers of VET, e-learning providers.


The project would contribute to the general and specific objectives of LLL programme, to the LdV priorities by creating a sustainable community of practice of SMSs in order they should create successful business management motorized always by the newest information and communication technology.





common communication platform for partners


website with downloadable materials

Educational Sector

The results of the project will be:
– SME 2.0 Multilingual Open Learning Platform based on “learning by doing” methods.
– eLearning course for SMEs that enables them to utilize the open source web 2.0 applications in their business management. Four e-learning modules (Information and knowledge management, Project management, Online marketing, Human resource management) for developing their advanced digital competencies in practice oriented approach.
– Proactive Networking Platform of European SMEs which supports a heavy collaboration and knowledge sharing among the managers and employees of SME. PNE will help them to recognize the business potential of the newest open source web based tools, and establish a space for a business oriented community of practice (CoP).

Non educational


Systems for quality monitoring

Systems to document taken actions

materials uploaded to the webpage

Part Four

CB4LLP Impact analysis

Useful ideas















04_useful_ideas (value): 7
04_useful_ideas (text): 7

04_stakeholders (value): 8
04_stakeholders (text): 8

04_partnerships (value): 8
04_partnerships (text): 8

04_other (value): 9
04_other (text): 9

04_solutions (value): 9
04_solutions (text): 9

04_general (value): 9
04_general (text): 9

04_particular (value): 9
04_particular (text): 9

04_internal (value): 8
04_internal (text): 8

04_external (value): 8
04_external (text): 8

04_educational (value): 8
04_educational (text): 8

04_noneducational (value): 9
04_noneducational (text): 9

04_equipment (value): 8
04_equipment (text): 8

04_systems_monitor (value): 8
04_systems_monitor (text): 8

04_systems_actions (value): 9
04_systems_actions (text): 9

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