NCM – New Competence for New Management


Giovanni Cervioni
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Part One

TNAM Initiative / project description


NCM – New Competence for New Management



A number of current and future challenges in the Vocational Educational & Training (VET) sector across Europe are outlined in the EU Commission document “A new impetus for European cooperation in VET to support the Europe 2020 strategy” highlighting the importance of aspects such as attractiveness, quality and performance. The role of individual VET institution managers and their professional staff will be crucial in formulating and implementing fit-for-purpose responses to systemic sectoral changes such as the shift to learning outcomes and competence-based systems and the growing focus on the validation of prior learning. Despite the high number of papers and proposals calling for change in the VET sector, a key problem is that there is no simple guide for beginning such change.

Keywords / TAGS
labor market
vocational guidance

Coordinator contact details


Coordinator Country

Ireland, UK, Germany, Sweden

Coordinator Region (NUTS code)



SMEs, VET organisations, Higher education providers


  • Enterprise and SMEs
  • Higher Education
  • Others

Target Groups

  • Individuals
  • Teachers
  • Trainers
  • Careers officers
  • Head teachers/principals/managers


  • European Credit Transfer System for VET


  • Administrative and Support Service Activities
  • Education

Educational sector

  • Higher education


additional info if needed


Your Project language (ISO 639-2)
Languages you will look for

Part Two

TNAM results

1. LLP project or related resource

    JobCreator International Network and Web Services
    The J-Cint project objective was to transfer the business model Job Creator International Network and web services already experimented in The Netherlands, Romania, Spain and Iceland with the aim of overcoming the main problems of the European labour market, that is the imperfect matching mechanisms connecting the available work force (working and unemployed job seekers, students in the final phase of vocational education), with the demand of employers. The existing methods of matching supply and demand, as applied by employment and reintegration agencies, do not yield the expected results.
    Through existing networks gathered by the partners participating in this project, they worked at the same main objective: transfer and implement this innovative development in new countries, while being supported by the source organisations.
    The impact was the creation of a faster and better matches in employment, that has been proven already in the country of origin, all the more reason to transfer this concept.
    The sectoral aspects of the Innovation Transfer of the JobCreator were related to moving this service form its original operational context (employment service for the labour market) to the field of vocational education and training. The features that enabled effective job matching were just as well served the purpose of finding suitable apprenticeship placements by students and offering these placements by employers. The natural extension of the service was done in order to facilitate international mobility of students (and job seekers): the English version of the JobCreator platform enabled cross border communication and preparation of apprenticeship contracts, both between individuals (students and personnel managers) as between institutions (schools and companies).
    From the original Dutch context, the service was handed over to new network coordinators in Italy, Spain, Romania and Iceland, where the services were adapted to the national context, for implementing an employment service and reintegration approach in other economic and labour market environments other than the one for which it was designed (the Netherlands).

2. LLP project or related resource

    Financial Services Sector ‘Triple E’ Qualifiations
    The "Financial Services Sector ‘Triple E’ Qualifications" project aims to strongly contribute to the development of sectoral Qualifications (national and European) Systems by incorporating ECVET technical specifications, according to the EU specific Recommendation. The project core objective is to gather the main tools and recommendations related to existing modern EU qualifications and turn them into one integrated standard which is both aspirational and feasible for wider application in Financial Services Sector.

    The core objective of "Financial Services Sector ‘Triple E’ Qualifications" is to gather the main tools and recommendations related to existing modern EU qualifications and turn them into one integrated standard which is both aspirational and feasible for wider application in Financial Services Sector.

    The Project is very innovative. For the first time, the collaboration between the VET actors, and the employers and social partners will concentrate on developing Guidelines for the definition of Triple E Qualifications, in particular for raising awareness and for facilitating the application of ECVET (and EQF & EQAVET) on the FSS professional qualifications, which will be co-owned and implemented by a variety of stakeholders.

    The developed Guidelines will be practically tested on an existing EBTN Certificate (EFCB) which will be ‘revised’ in accordance with the Guidelines for the Triple E Qualifications, in order to validate the Guidelines and to provide a concrete example of the benefits and impact of their implementation.

    In order to support the ECVET application, the project will also provide quality standards for the ECVET implementation and related assessment methods & tools.

3. LLP project or related resource

    QVETIS-Training in Quality: VET and Enterprises
    QVETIS falls under the fact and necessity of improving the Continuing Vocational Training System through Quality Standards. A comprehensive set of tools and procedures are foreseen in order to build up a Quality Management System to be managed by a wide variety of target groups as beneficiaries: professionals in charge of the design and planification of policies in Education and Training contexts, Education and Continuing Vocational Training providers, HR and Training Managers, social agents, associations and foundations involved in Continuing Vocational Training as well as experts in educational, training and labour intervention and policies.

4. LLP project or related resource

    “Competency based content acquisition and learning ” (COCAL)
    Upskilling is acknowledged as the way forward for banks to measure, increase and maintain their organisational competitiveness. For employees it is an ideal way to become more aware of their competences, boost their employability and make career advancements. Yet, the planning and execution of training is not coupled, let alone integrated with business. This limits its effectiveness and results in considerable delays in the acquisition of urgently needed skills. Overall, existing training services often fail to achieve their full potential and keep up with the pace of business change because:
    • training is neither personalised enough nor delivered “on time”
    • training organisation is rigid and slow in adapting to change (implemented as a result of a central planning action and attached to formal academic education models and practices)
    • competencies management and training remain largely disjoined
    • the potential of competences remains practically unexploited in cases when learning resources must be found to address specific competencies deficiencies
    • available content sources are not fully exploited despite their potential to improve the quality of learning services
    The project aims to improve the effectiveness of learning services and reduce the Time2Competency in the banking sector by introducing a competency-driven framework for aligning business and training, i.e. by introducing business intelligence to learning services and applications. COCAL proposes an innovative methodology for learning management that takes into consideration business objectives so as to make learning fit the actual business needs, which will
    • increase the banks’ capacity to deliver “just-in-time”, high quality services, tailored to specific business needs
    • allow for the better use of available learning resources and open content repositories
    This is expected to reduce the time required for:
    • training needs detection, according to emerging business requirements or strategic plans
    • the retrieval/development of learning content that is tailored to specific business needs
    • upskilling of personnel
    Promoting the reshaping of training services around competencies, the project will provide a toolset and a methodology for business-aware content development to cater for the specific needs of the banking sector.
    This implies a need for effective competency management linked to training services. The banking sector, is expected to benefit considerably from the development of a solid competence-based learning infrastructure. At the same time this approach will provide VET organisations with a better insight on the training needs of the sector, allowing for the timely provision of targeted training services (custom training “on demand”). The wider adoption of this approach in other business sectors and in the public administration will have a significant impact on the value and effectiveness of VET services at large.

Part Three

CB4LLP Action Plan

Useful ideas

This pilot project will bring about the implementation of a set of development best-practices (three core elements) in each partner organisation, enabling them, in turn, to document and report on the effectiveness of this transformation. The result will be a ‘process map’ for the implementation of pedagogical systems of truly world-class standard across the VET sector.


VET operators, SMEs, Higher education providers


VET operators, SMEs, Higher education providers





The increased co-operation as well as the new co-operation models will strengthen the cooperation between VET and the world of work.
All objectives contribute to developing quality and increasing the volume of co-operation between education institution, enterprises, social partners and other relevant bodies throughout Europe.


cooperation between very different stakeholders


Educational Sector

Non educational


Systems for quality monitoring

An evaluation and quality management plan and evaluation indicators with a focus especially on the quality assurance, i.e. piloting process, its results and project products/results.
the evaluation highlighting especially the transferability of the practices to outside of the piloting countries. The evaluation will be based on observing the development processes of the project through different means of communication (SC meetings, bi-monthly Skype meetings in the development WPs, emails, intranet, video/skype conferences, phone) and studying the project documents and products.

Systems to document taken actions

Multi-media toolkit

Part Four

CB4LLP Impact analysis

Useful ideas















04_useful_ideas (value): 7
04_useful_ideas (text): 7

04_stakeholders (value): 8
04_stakeholders (text): 8

04_partnerships (value): 8
04_partnerships (text): 8

04_other (value): 7
04_other (text): 7

04_solutions (value): 9
04_solutions (text): 9

04_general (value): 9
04_general (text): 9

04_particular (value): 7
04_particular (text): 7

04_internal (value): 7
04_internal (text): 7

04_external (value): 7
04_external (text): 7

04_educational (value): 7
04_educational (text): 7

04_noneducational (value): 7
04_noneducational (text): 7

04_equipment (value): 7
04_equipment (text): 7

04_systems_monitor (value): 8
04_systems_monitor (text): 8

04_systems_actions (value): 9
04_systems_actions (text): 9

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