Cooperation between educational institutions and creative businesses concerning customer experience

Author/Cbuilder

Aase Højlund Nielsen
View Aase Højlund Nielsen’s profile

Part One

TNAM Initiative / project description

Title

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Cooperation between educational institutions and creative businesses concerning customer experience

Description

Description

Cooperation between educational institutions and creative businesses concerning the experience of the customer – for instance elderly people’s perception of the service the social and health care assistant provides, or the patients experience with the nurse’s service. 

Keywords / TAGS

Coordinator contact details

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Coordinator Country

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Coordinator Region (NUTS code)

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Partners

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Theme

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  • Continuous training
  • Labour market
  • Lifelong learning
  • Quality

Target Groups

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  • Other

Type

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  • Best practice
  • Quality Assurance in Lifelong Learning

Sector

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  • Education
  • Human Health and Social Work Activities

Educational sector

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  • Other sectors of adult education

Year

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additional info if needed

Language

Your Project language (ISO 639-2)
Languages you will look for

Part Two

TNAM results

1. LLP project or related resource

Title
    Transnational Quality Project – Quality Guidelines for Providers of Vocational Education and Trainin
Hyperlink
    http://www.leonardo-tqp.eu
Comments/Description
    A first-rate navigation system is needed for initial and further vocational education and training (VET) to control the content, methods and organisation of VET services and to allow VET service providers to monitor and manage their own activities reliably.

2. LLP project or related resource

Title
    Learning Outcomes in Quality in Education and Training
Hyperlink
Comments/Description
    The project LOQUET supports the improvements in quality and innovation in vocational education and training institutions and practices, facilitating the transfer of innovative practices in the field of vocational education and training from Greece to Poland, Cyprus, Sweden, France, Hungary and Germany improving the transparency and recognition of qualifications and competencies.

3. LLP project or related resource

Title
Hyperlink
Comments/Description

4. LLP project or related resource

Title
Hyperlink
Comments/Description

Part Three

CB4LLP Action Plan

Useful ideas

Stakeholders

Partnerships

Other

Solutions

General

Particular

Internal

External

Educational Sector

Non educational

Equipment

Systems for quality monitoring

Systems to document taken actions

Part Four

CB4LLP Impact analysis

Useful ideas


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About the Author: Aase Højlund Nielsen

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