Convincing tourism operators to develop benificial competences

Author/Cbuilder

Aase Højlund Nielsen
View Aase Højlund Nielsen’s profile

Part One

TNAM Initiative / project description

Title

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Convincing tourism operators to develop benificial competences

Description

Description

The small tourism operators may recognize that they need competence development and training but not necessarily within the areas that make a difference. They may see a need for e.g. marketing courses and not courses in business development, even though this would actually be highly beneficial to them. How do we convince these enterprises that they need something else or more than they think?

Keywords / TAGS

Coordinator contact details

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Coordinator Country

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Coordinator Region (NUTS code)

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Partners

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Theme

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  • Continuous training
  • Labour market
  • Lifelong learning
  • Quality
  • Vocational guidance

Target Groups

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  • Individuals

Type

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  • New Skills Network

Sector

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  • Accommodation and Food Service Activities, HORECA
  • Arts, Entertainment and Recreation
  • Other Service Activities

Educational sector

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  • Vocational/Technical secondary
  • Other sectors of adult education

Year

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additional info if needed

Language

Your Project language (ISO 639-2)
Languages you will look for

Part Two

TNAM results

1. LLP project or related resource

Title
    Quality Boost for Tourism
Hyperlink
    http://www.haagaperho.fi/Suomeksi/Tutkimus_ja_Kehitys/Quality_Boost_for_Tourism.iw3
Comments/Description
    Quality Boost for Tourism project has allowed comparison of tourism quality systems and trainings between Estonia, Finland, Latvia and Scotland (UK). The project has provided a platform for national tourism quality system and training development with a possibility to add and share best practices from compared countries. Part of the updated tourism quality training material has been developed for common usage between the project partners in Estonia, Finland and Latvia. Tourism quality systems and trainings are directed for tourism entrepreneurs and tourism company staff in each participating country.

2. LLP project or related resource

Title
    Sector Skills Alliances – Tourism and Catering
Hyperlink
    http://ssatc.eu/
Comments/Description
    AIM:
    The overall aim of SSA-TC project is to develop and design an innovative, mutually recognisable and transparent curriculum / qualification based on ECVET principles at EQF level 4 which will meet the specific needs of tourism and catering industry in Europe, at present and in the future.
    OBJECTIVES:
    1. Evaluate the skill needs, skill gaps, skill shortages and skill mismatches in the tourism and catering industry across Europe. This will be addressed by using Empirical and Field Research by the project partners focussing of main stakeholders comprising large, medium and small enterprises.
    2. Examine and analyse the curriculum or qualifications being offered at present by the educational and training institutions amongst the project partner countries. In addition, the level of qualification, pedagogy styles, assessment strategy being used in delivering vocational training.
    3. Compare the results of skill needs / skill shortages and curriculum analysis to identify the similarities and any major gaps in curriculum observed during the study.
    4. Identify the best practices observed during the research survey being carried out. Such as, curriculum content, teaching methodologies, learning styles, assessment strategies.
    5. Develop and design a new curriculum / qualification. It is vital that this new curriculum / qualification being offered is at a minimum EQF level to provide high level skills required by the tourism and catering industry.
    6. Design a website for SSA-TC and an e-learning platform as an on-line learning resource which will have the new curriculum / qualifications with comprehensive learning content in the form of text, pictures, powerpoint presentations, videos and an on-line assessment strategy. The objective is to offer an on-line qualification which allows a flexible learning at any time, 24 hours a day, 7 days a week, 365 day a year also suitable for learners already in employment.
    7. Pilot and test the qualification produced at the selected project partners institutions to obtain feedback from learners and tutors.
    8. Evaluate the results of pilot conducted as regards to the suitability of learning contents, assessment process and any other observations.
    9. Modify any weaknesses and improve the performance of on-line learning platform to satisfy the needs of learners and other stakeholders especially the tourism and catering industry.
    10. Produce SSA-TC qualification handbook and DVD.
    11. Compile a strategy paper to inform all the interested stakeholders and the EU policy makers about the final outcomes of SSA-TC project. This paper will highlight recommendations for Initial and Continuous Vocational Education and Training in the tourism and catering industry in Europe.
    12. Organise a final conference and a dissemination event for the main stakeholders of the tourism and catering industry. This will be supplemented by the website, e-mail pool and publishing articles.

3. LLP project or related resource

Title
Hyperlink
Comments/Description

4. LLP project or related resource

Title
Hyperlink
Comments/Description

Part Three

CB4LLP Action Plan

Useful ideas

Stakeholders

Partnerships

Other

Solutions

General

Particular

Internal

External

Educational Sector

Non educational

Equipment

Systems for quality monitoring

Systems to document taken actions

Part Four

CB4LLP Impact analysis

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